Policies, Terms and Conditions:
Copyright and Trademark Notice  
Unless otherwise specified, all materials showing up on this site, including the content, site outline, logos, representation, symbols, and pictures, and also the determination, gathering and game plan thereof, are the sole property of this IT-SupplyStation (TPI Online LLC), Copyright © 2014, ALL RIGHTS RESERVED. You may utilize the information of this site just for the sole purpose of making a purchase on this site or making a request on this site and for no other intention. No materials from this site may be replicated, imitated, changed, republished, transferred, posted, transmitted, or conveyed in any structure or by any methods without our former composed authorization. All rights not explicitly allowed in this are saved. Any unapproved utilization of the materials showing up on this site may abuse copyright, trademark and other pertinent laws and could bring about criminal or common punishments

Credit Cards
We accept the following credit cards: Visa, MasterCard,  Amex and Discover. No additional fess are charged for using your credit card to make purchases. When making your purchase please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Providing incorrect information during the purchasing process will cause a delay in processing your order. Billing of your credit card is done upon shipment of your order. Billing statement will show TPI Online LLC as the seller's name.

Links to other sites that are owned and operated by other parties are on this site. However it is to be acknowledged that we're not responsible for the operation of or content located on or through any such site.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks   
Money orders, cashier’s checks, personal checks, and company checks are also accepted BUT in U.S. Dollars only. The processing of orders is done only upon receipt of a money order or cashier’s check. It is required that you allow up to 10 banking days after receipt for clearance of funds before the order is processed for orders made with personal and company checks. Based on the delay due to having to wait until the funds are cleared we cannot guarantee the availability of a product by the time expires or by the time payment is received. A $25 fee is charged on all returned checks. 

Multiple Product Orders  
For orders with multiple products, every attempt will be made on our part  to ship all products contained in the order at the same time. If a product is out of stock at the time of shipping it will be shipped as they become available, unless other directives are provided by you. Charges for products will only be done on products contained in a given shipment, plus any applicable shipping charges. Shipping charges will be charged at the rate quoted to you on your purchase receipt. The total of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy  
An order confirmation receipt of any kind or form (i.e. electronic or otherwise) does not guarantee our acceptance of your order, nor does it guarantee confirmation of our offer to sell. IT-SupplyStation reserves the right to be able to at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions  
These Conditions will override any terms and/or conditions you include with any purchase order, regardless of whether IT-SupplyStation signs them or not. IT-SupplyStation reserves all rights to make changes to this site and these Conditions at any time and whenever we deem necessary.

We know that privacy and security is of high importance when transaction business online an because of this we keep your personal information private and secure. The information gathered from you during the process of making your purchase (your name, email address, credit card information, address, phone number, and a password) is used only to process your order, to keep youn informed about your order and to personalize your shopping experience. We do not have access to your credit card information, we can only see the last 4 digits of your card, the sales transaction is processed directly through the Merchant processor company. Credit card merchant processor sites have the most secure websites online and adhere to all the privacy & security requirements of VISA, Mastercard, AMEX, Discover etc 

We use secure servers to protect your information by using advanced encryption techniques and firewall technology.

We use newsletters to keep you informed about our latest offers, and to notify you of current promotions, specials and new additions to the IT-SupplyStation site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

Upon entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the IT-SupplyStation site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites  
Only Merchant Processor site have accessible through our site and they have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties. 

Returns & Refunds  
If a product is defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase we will readily accept its' return if returned within thirty (30) days after purchase. Mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. 
IT-SupplyStation does not take any responsibility for Buyer's remorse or if an error is made by the customer during the ordering process; while we pride ourselves in providing excellent customer support, we will have to also consider the effect on the company and make decisions as such. We charge a restocking fee of 15% to 20% for buyer's remorse or errors in ordering the wrong product which was shipped to the client. We will only accept returns and apply this restocking fee to products in their original unopened packaging. 
A download product can only be refunded IF the product is defective and cannot be replaced; if a replacement is necessary and the issue can be resolved by issuing a replacement this will be done and we will also assist with the basic installation of the product. We are not responsible for Buyer's remorse or if the client makes an additional purchase before the 24 hours expires, which is listed for the timeline delivery of all download products. If a product is defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase we will readily accept its' return if returned within thirty (30) days after purchase. Mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
We do not refund or exchange products that are removed from their original packaging except for defective products. Any fees or return shipping cost incurred based on a case of buyer's remorse is not covered by IT-SupplyStation.

Shipping Policy & Download Delivery  
Shipping Time -- Once the product ordered is in stock and ordered before 4:00PM EST it will be shipped the same day; and if ordered after 4:00 PM EST it will be shipped the next business day. Orders made on the weekend (Saturday and Sunday) are not processed or shipped until the next business day, unless other arrangements were made and agreed to by all parties involved.

All shipping or transit time offered to you by IT-SupplyStation or other parties should only be considered as an estimate. Customers are encouraged to order in a timely fashion to avoid delays caused by shipping or product availability.

An order made for a downloadable product on Monday to Friday is delivered within 24 hours. An order made for a downloadble product on Saturday or Sunday is delivered within 24-48. Its is a requirement that all download orders be verified before delivery, if there is any delay in contacting the client there may be a delay in delivery of product or automatic refund within 36 hours.